Company Name : Wipro Technologies
Job Designation : Administrator Service Desk
Qualification : Any degree
Company Website : www.wipro.com
Location : Mysore
Experience Required : 0 - 1 Years
About the company:
Company Profile :Wipro Limited is an Indian multinational information technology (IT) consulting and outsourcing service company located in Bangalore, Karnataka in India. As of March 2013, the company has 145,000 employees serving over 900 clients with a presence in 57 countries.
Job Description:
Key skills required for the job are:
More Details amp; Apply: http://goo.gl/QlJFms
Job Designation : Administrator Service Desk
Qualification : Any degree
Company Website : www.wipro.com
Location : Mysore
Experience Required : 0 - 1 Years
About the company:
Company Profile :Wipro Limited is an Indian multinational information technology (IT) consulting and outsourcing service company located in Bangalore, Karnataka in India. As of March 2013, the company has 145,000 employees serving over 900 clients with a presence in 57 countries.
Job Description:
Key skills required for the job are:
* TIS Service Desk(Mandatory)As an Administrator you should be able to Monitor the IT Infra structure for its availability capacity usage hardware and OS errors and failures.
* Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
* Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
* Perform daily weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination Perform basic Service Requests based on Standard Operating Procedures.
* Follow quality / security process defined for the engagementMinimum work experience:0 - 1 Years