Company Name : CGI
Job Designation : Service Desk Analyst
Qualification : Any Graduate
Company Website: www.cgi.com
Location : Bangalore
Experience Required : Freshers
About the company:
Company Profile :CGI Group Inc. is a multinational information technology (IT) consulting, systems integration, outsourcing, and solutions company headquartered in Montreal, Canada. It was founded in 1976 by Serge Godin, André Imbeau, and Jean Brassard.At CGI, we’re committed to helping all of our stakeholders succeed. Following the August 2012 closing of the Logica transaction, CGI now offers greater presence, service capabilities and expertise for our clients across the Americas, Europe and Asia Pacific.
Job Description :
* Providing a positive image of the company through your role as the first point of contact with customers.
* To ensure that all is work carried out in accordance with ITlL Incident Management guidelines.
* Log calls via the appropriate call logging system and provide a high level of technical fix.
