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MPHASIS HIRING FRESHERS EXP – MAY 2015 ( QUALIFICATION : GRADUATE / POST GRADUATE, BE/ B TECH )


Company Name : Mphasis Limited

Job Designation : Advisor- Customer Support Officer

Qualification : Graduate / Post Graduate, BE/ B Tech

Company Website : www.mphasis.com

Experience Required : 0 – 1 years

About the company:
Company Profile : MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. Our results focus on real improvement in business performance for our clients.

Job Description:

Mphasis Roles amp; Responsibilities :

* Handling incoming Calls

* Providing resolution to Customers on queries related to billing cycle and order status

* Ensure that the required Service Level Agreements (SLA's) are met

* Participate in coaching’s, reviews and training assessments amp; personnel in conjunction with department managers

More Details amp; Apply: http://goo.gl/rrLmMD

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